The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 21 days of delivery
Request a cancellation within: 4 hours of purchase
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Takes up to 6 weeks to create.
Gift wrapping is available at an additional nominal fee. Please convo us.
Most of our items are machine washable on gentle cycle and machine dryable on delicate.
WE DO NOT SHIP USING INTERNATIONAL SHIPPING/COURIER SERVICES. Such as FLYBOX, Shop and Ship, Aramex etc. We use only direct shipping via postal services of each country.
We require photos for all items that arrive damaged for insurance purposes.